Your Journey to Freedom Begins Here!
PRIVACY POLICY
Effective Date: May 31, 2025
Contract Freedom USA (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, address, email address, phone number, and other contact details you provide. Usage Data: IP address, browser type, device identifiers, pages visited, and interaction data collected automatically through cookies, web beacons, and similar technologies. Document Uploads: Documents and files you submit for timeshare or solar agreement evaluation. AI Tool Data: Information processed through AI-assisted tools used internally to review and analyze documents.
2. How We Use Your Information
We use your information to:
Respond to your inquiries and provide our consulting services. Evaluate timeshare and solar agreements for potential cancellation. Communicate with you by phone, email, or text message. Improve our website and services through analytics and user feedback. Comply with legal and regulatory requirements. Operate AI tools that assist our staff in reviewing, analyzing, and managing documents and cases. All AI-assisted processes are reviewed by qualified staff or legal counsel before any recommendations or decisions are finalized.
3. AI Tools and Usage
We use reputable AI technologies to enhance service delivery, including document analysis and process optimization. AI tools assist in reviewing documents for relevant terms and potential exit opportunities, but all final evaluations and recommendations are performed by human staff. We do not share your personal information with AI vendors except as strictly necessary for tool functionality under strict confidentiality agreements.
4. Disclosure of Information
We may share your information:
With our affiliated law firm partners for limited-scope legal services. With trusted service providers assisting us in operations, including IT support, secure document storage, CRM management, and marketing. As required by law or legal process, or to protect our rights or those of others. In connection with a business transaction (such as a merger, acquisition, or asset sale), provided appropriate safeguards are in place.
5. CRM Software Usage
We use secure Customer Relationship Management (CRM) software to manage and store your data, communication history, and case-related documents. Access to this information is limited to authorized personnel who are subject to confidentiality obligations.
6. Marketing and Advertising Practices
We may use your information to send marketing communications about our services, including email campaigns, text messages, and retargeted advertising. All marketing is conducted in compliance with the CAN-SPAM Act, TCPA, and other applicable laws. You may opt out of marketing communications at any time by following the instructions provided in our messages.
7. Ad Targeting and Analytics
We may use third-party advertising and analytics providers (such as Google Ads, Facebook, and LinkedIn) to better understand user interests and serve relevant ads. These partners may use cookies or similar technologies to collect information about your online activities across different websites. You can control ad personalization through your browser settings or opt-out tools offered by these third parties.
8. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
9. International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer and processing in accordance with this Privacy Policy.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly.
11. State-Specific Rights
Depending on your jurisdiction, you may have additional rights regarding your personal information under state laws, such as the California Consumer Privacy Act (CCPA) or other applicable regulations. To exercise any of these rights, please contact us at
12. Cookies and Tracking Technologies
We use cookies and similar technologies to collect and analyze information about your use of our website. Cookies help us enhance your user experience and improve our services. You can disable cookies through your browser settings, but some features may not function properly.
13. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online system can be completely secure, and we cannot guarantee the absolute security of your data.
14. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information. Opt out of marketing communications by following unsubscribe or STOP instructions in our emails or texts. Withdraw your consent to communications at any time as described in our Terms and Conditions and Marketing Disclosure.
15. Additional Disclosures for Timeshare Exit Services
Contract Freedom USA provides consumer advocacy services for timeshare agreement evaluation and potential cancellation. Due to regulatory oversight of timeshare exit businesses, we may request documentation from you to verify your eligibility and to support your case. We handle all submitted documentation with strict confidentiality and in compliance with applicable consumer protection laws. Please be aware that timeshare developers and resorts may maintain their own privacy practices, which are separate from this Privacy Policy.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Contract Freedom USA
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FACEBOOK DISCLAIMER:
This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.
LEGAL DISCLAIMER
Contract Freedom USA is a privately owned consumer advocacy and consulting organization dedicated to helping individuals review and potentially cancel timeshare and solar agreements. We are not a law firm and do not provide legal representation. All information on this website is intended solely for educational purposes and should not be construed as legal advice.
Your results may vary depending on factors such as contract type, provider policies, documentation provided, and your responsiveness. No service is guaranteed until a signed agreement is in place and your case is reviewed by our intake team. Testimonials and case results featured on this website reflect individual experiences and do not predict similar outcomes.
We are not affiliated with, endorsed by, or partnered with any timeshare developer, solar company, or resort. Third-party trademarks, names, logos, and brands are the property of their respective owners and are used strictly for identification purposes. By using this website, you acknowledge and agree to our Terms & Conditions and Privacy Policy
MARKETING DISCLOSURE
By clicking “Submit,” “Get Help Now,” or engaging with any contact form on this website, you consent electronically via E-sign that you have read, understood, and agreed to the Privacy Policy and Terms of Use, which include binding arbitration. You expressly authorize Contract Freedom USA and its affiliates to contact you by calls, emails, and/or text messages at the phone number and email you provide regarding scheduling and consultation, using any telephone dialing system, prerecorded or artificial voice messages, and/or automatic dialing technology, as applicable. Text messages may incur data and message rates. Messaging frequency may vary (text HELP for help; text STOP to opt out). You may revoke this consent at any time. Opt-in is not required as a condition of these services. Even if your phone number is on a federal or state Do-Not-Call list, you consent to being contacted as described.
IMPORTANT NOTICE
Contract Freedom USA should be considered a “last resort” solution for timeshare and solar agreement holders. Always reach out to your resort or solar provider first. If you’re experiencing financial hardship or unable to pay your timeshare or solar fees, contact your provider to explore potential surrender or exit options. Many providers have hardship programs. If your provider cannot or will not help, we may be able to assist. Please note: not all agreements qualify for our services. Every case is unique and may involve different legal and factual considerations. Individual results will vary.
NOT A LAW FIRM DISCLOSURE
Contract Freedom USA is not a law firm and does not provide legal representation. We maintain a co-branded relationship with an affiliated law firm to provide limited-scope legal services where appropriate. Clients of Contract Freedom USA may receive these services through our affiliated law firm partner.
GENERAL DISCLOSURE
Contract Freedom USA partners with an affiliated law firm and employs a legal team that specializes in timeshare and solar agreement cancellations under federal consumer protection laws. All information shared on this website, whether verbally or in writing, is intended for general information only and does not constitute legal advice. Communication with us via email, phone, or through this website does not create or imply an attorney-client relationship.
HONORING CONTRACTUAL OBLIGATIONS
Contract Freedom USA does not recommend or endorse the withholding of payments due under your timeshare or solar agreements. Your contract is presumed valid and enforceable unless proven otherwise.
IMPORTANT DISCLOSURE
Engaging Contract Freedom USA for timeshare or solar agreement cancellation services does not immediately create an attorney-client relationship. Clients may receive limited-scope legal representation through our affiliated law firm. Where state-specific legal services are necessary, our affiliated firm will coordinate with licensed counsel in your state to provide effective representation. An attorney from the affiliated law firm will oversee your case, negotiate on your behalf, and leverage federal consumer protection laws to secure the best possible outcome.
AFFILIATION DISCLAIMER
Contract Freedom USA is not affiliated with, endorsed by, or officially connected to any timeshare developer, solar company, resort, or any of their subsidiaries or affiliates. All third-party trademarks, names, logos, and images are the property of their respective owners and are used for identification purposes only.
TCPA COMPLIANCE
Contract Freedom USA fully complies with the Telephone Consumer Protection Act (TCPA) and all related regulations. By providing your contact information, you consent to receive calls, emails, and/or text messages as described under our Marketing Disclosure. You may opt out at any time.
FEDERAL AND STATE VARIABILITY
Please note that timeshare and solar agreement laws, as well as federal consumer protection statutes, may vary by state and jurisdiction. Contract Freedom USA provides general information and services that may be tailored to your individual circumstances and applicable laws. For specific questions regarding your state’s laws, we recommend consulting with qualified legal counsel.